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Zagat Wine: Products & Services

Zagat Wine sells wine and can also help you choose the right wine for each food, occasion and season. Zagat Wine offers two different wine clubs you can join. As a member of the Zagat Wine club you will have the following benefits:

  • 12 wines expertly selected and reserved for you every 3 months.
  • You are able to preview your selections online and change the mix of wines and or the delivery date.
  • There are no membership fees and you can cancel at any time.
  • You will get members-only savings on future cases of wine.
  • Expert wine tasting notes and serving advice with every bottle of wine.
  • A 100% money back guarantee.

Each month Zagat Wine has a special offers page. For example in July, they offered:

  • Taste Your Way Around France.
  • Perfect Summer Pinks.
  • Best BBQ Reds.
  • South American Summer Stock Up.
  • You can search for your favorite wine, grape, country, region, type or price.

They offer two different wine clubs.

Zagat Wine: Company Background

The Zagat Survey was first established by Tim and Nina Zagat, gathering surveys about restaurants in the New York City area and passing them out to customers. Zagat was acquired by Google in September 2011. The website, Zagat Wine is operated by Direct Wines, Inc. You can contact Zagat Wines at:

  • Call customer service at 1-877-600-4727.
  • Use their email form.

Their address is:

Zagat Wine
Attn: Customer Service
P.O. Box 264

Zagat Wine: Customer Feedback & Reviews

The Wine Club Directory rated Zagat Wine as the 4th best wine club out of 10. They gave Zagat Wine the following ratings:

  • Overall rating is 4/5 – Excellent.
  • Wine quality is 4/5 – Excellent.
  • Wine education is a 4/5 – Excellent.
  • Pricing is rated at 5/5 – Phenomenal.

Some comments from Zagat Wine customers include:

Good selection, great prices. Nice way to sample a variety of different wines from all over the world. Bottles arrive in perfect condition, & no problems with returning unwanted merchandise.” –

Loved the shopping experience and delivery was easy! Looking forward to the next order!” –

Zagat Wine: Business Credibility & Trustworthiness

Zagat Wine is a member of the Metro Washing D.C. and Eastern Pennsylvania Better Business Bureau with an A- rating. They have been a member since April 2011 and the business was started in 2006. They do not mention any articles, certificates or awards they have received on their web site. 

Zagat Wine: Website Popularity & Google Ranking

Zagat Wine has the following internet rankings:

  • shows that they have a traffic ranking of 96,021 in the United States and a global traffic ranking of 504,753 with a reputation figure (sites linking in) of 57. Their audience is mainly women over the age of 35 with a college degree.
  • Their Google PageRank is 4 out of 10.
Zagat Wine: Social Media Presence

Zagat Wine does not have a Facebook page and they are not on Twitter at this time. They do have a Google+ page with no postings yet. Zagat sometimes mentions a Zagat Wine event. You can go to the Zagat pages at:

Zagat Wine: Website Security & Safety

Zagat Wine is not a suspicious web site according to the Google Safe Browsing tool. Google reports that of the last 9 pages tested during the last 90 days, 0 pages resulted in malicious software being downloaded or installed without user consent. They use the secure https internet connection at the checkout and they are McAfee Secure and VeriSign secured. 

Zagat Wine: Pricing & Packages

Customer reviews and The Wine Club Directory write that Zagat Wine has excellent prices. Here are some current prices and comparisons.

  • Zagat Wine has an introductory price of $69.99 per case and WSJ Wine offers the same introductory price.
  • Zagat Wine currently has the Perfect Summer Pinks for $119.99 per case and the Perfect Summer Pinks at WSJ Wine is $139.99.
  • The South American wine collections costs $120 at Zagat Wine and the price at WSJ Wine is $139.99.
Zagat Wine: Shipping Rates & Policies

Zagat Wine ships to most of the United States. Some states cannot be shipped to because of state laws and the regulation of the sale of alcohol. Zagat Wine uses FedEx Home Delivery or FedEx Ground to ship the cases of wine. When you first go to the Zagat Wine page, you will be asked what state you are in. Shipping costs are a flat rate per case. For more information, you can visit their Shipping Policy page.

Zagat Wine: Payment Methods Accepted

Zagat Wine accepts the following credit cards as payment:

  • Visa
  • MasterCard
  • Discover Card
  • American Express

They do not mention being able to pay with PayPal, personal check or money order. Delivery costs $19.99 for your first case of wine and $14.99 for any additional cases purchased with the same order. For more information, please read their FAQ

Zagat Wine: Returns, Refunds & Exchange Policy

If you ever receive broken bottles or have delivery problems, call Zagat Wine at 1-877-600-4727 within 60 days of the expected delivery date. They cannot be responsible for delivery problems after the 60 day period.

Zagat Wine has a Money-Back Guarantee. If you do not like your wine for any reason, they will refund your money in full. This Money-Back Guarantee is not mentioned on the Policy or FAQ pages.

Because of the limited availability of fine and rare wines, they cannot offer exchanges, returns or refunds. Once the wine has been shipped from them, the sale is final. This fine & rare wine policy letter is included in all fine & rare wine orders. 

Zagat Wine: Product images & screenshots
Zagat Wine Coupons
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